i really need some help, so would really appreicate it to the ppl who will help me..
i have got a purchased copy of tropico 4, every thing installs perfectly,the game will runin the start up menu, but it gets stuck into loading screen, it doesnt crash it just stays in loading, i have tried and tried to play this game, but it doesnt work..my computer should well and truely be capeable to play this game, so has any one had this problem and how to resolve it?

1. Do you have any mods?
2. Is this saving or loading?
3. System specifications would be helpful.

An idea on testing this:
Try creating a new sandbox game on a map (i.e. not random). If that loads/works, quit the game, and look at the log (%APPDATA%\Tropico 4\logs). Put it here in code tags (the # button on rich view, or [CODE] and [/CODE] tags if you're using plain text mode).

If it doesn't load, load up the game, exit from the main menu, and copy a log here so we can poke around your data (i.e. see if anything is messed up).

Hopefully someone from Haemimont or Kalypso will have an idea of what it is based on that information.

(19-02-2012 02:42 AM)Swixel Wrote:  1. Do you have any mods?
2. Is this saving or loading?
3. System specifications would be helpful.

An idea on testing this:
Try creating a new sandbox game on a map (i.e. not random). If that loads/works, quit the game, and look at the log (%APPDATA%\Tropico 4\logs). Put it here in code tags (the # button on rich view, or [CODE] and [/CODE] tags if you're using plain text mode).

If it doesn't load, load up the game, exit from the main menu, and copy a log here so we can poke around your data (i.e. see if anything is messed up).

Hopefully someone from Haemimont or Kalypso will have an idea of what it is based on that information.

no not saving,cant get into the actual game,just the loading screen,
i have a nvidia slr gtx 285,windows 7 64 bit, intel core i7 ram 6.00gb more then enough harddrive space too, i have done sandbox mode still happens ill try and paste the log

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cant seem to do the gaming logs

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*** executable info
Name: D:\Program Files (x86)\Kalypso Media\Tropico 4\Tropico4.exe
Timestamp: 4e6f3a7c
Date: Tue Sep 13 19:11:56 201


*** hardware info
CPU Intel® Core™ i7 CPU 920 @ 2.67GHz
CPU count 8
Phys. Memory 0 MBytes
Memory In Use 47%
Disk Free 3168 MBytes


*** OS info
Windows 7 or later
Version 6.1.7600
MyDocs folder: C:\Users\lisa\Documents
AppData folder: C:\Users\lisa\AppData\Roaming


*** Debug::Init()
Time 283500398 milliseconds




*** Build version: 1.03.301


Creating a DirectX interface...

*** RenderDevice::Init: started...

1024 x 768, 0 Hz, vsync: OFF, pure device: ON
video hardware: 10de,05e3 (NVIDIA GeForce GTX 285)
approx video memory: 1024MB
approx texture memory: 3811MB
depth format: D3DFMT_INTZ

*** RenderDevice::Init: done.

ERROR: can not create shader pack file: Path Not Found
[Console Error] signin: Tracking signin changes: no
[Console Error] signin: false false
RenderDevice::Reset begin
> RenderDevice::Reset - clearing frames...
> RenderDevice::Reset - clearing DEFAULT resources...
> RenderDevice::Reset - HW reset...
> RenderDevice::Reset - restoring DEFAULT resources...
RenderDevice::Reset end.
DLC enum: Waiting wakeup

PlayLogo, MainMenuWizard
signin: PushSigninPredicate
signin: Tracking signin changes: yes
signin: .../Tropico4/Tools/Build/__game/HGE/xbox/xboxSignin.lua(142) .../Tropico4/Tools/Build/__game/HGE/xbox/xboxSignin.lua(142)
All DLCs mounted, loading Lua
...loaded
Available DLCs: { = true, false = true }
signin: PopSigninPredicate
signin: Tracking signin changes: no
signin: false false
signin: signin 0
request DLC enumeration on signin
signin: Check predicate
Creating question: Do you really want to exit the game? Exit Keep playing
Waiting question result: Do you really want to exit the game? ok EXIT
[AsyncReader destructor]
[AsyncReader destructor] - waiting for the reader thread to finish
Total/current/peak reads: 6 / 1 / 6
Hook 'Shader :: CompileEffect' not found!
[AsyncReader destructor]
[AsyncReader destructor] - waiting for the reader thread to finish
Total/current/peak reads: 6 / 1 / 6


*** Debug::Done()
Time (ms) 4011495415

Unfortunately, I have no idea what's wrong from that, but hopefully one of the wonderful people from Haemimont or Kalypso will be able to look at it (granted, during the week).

The annoying part is that there's nothing particularly weird in that log -- I can replicate the "lock-up on load" with badly written mod code, which is why I was wondering about that, and what it says... the only particularly strange bit is 'Name: D:\Program Files (x86)\Kalypso Media\Tropico 4\Tropico4.exe', i.e. "D:", but that shouldn't be the cause (though I use C:, and just mount a drive there ).

i use d drive as the ''c'' drive is a cavier hardive that has just my windows insided it, so all the tropico stuff is the d drive, i hope some of the good ppl of kalypso, or haemimont or even some one on the forum could help me as its still doing the same thing, cant play the game

(19-02-2012 06:37 AM)goblinbabe Wrote:  i use d drive as the ''c'' drive is a cavier hardive that has just my windows insided it, so all the tropico stuff is the d drive, i hope some of the good ppl of kalypso, or haemimont or even some one on the forum could help me as its still doing the same thing, cant play the game

Hi, I'm certainly no computer genius, but have you tried to install the game on disk C. You seems to have My Documents and AppData in C drive. It may cause the game not working properly? I think it's not a good idea to have the program and data on different disks

Try it! Uninstall the game from the D drive and install on C.

do you mean you get stuck on the load screen after say clicking on play campaign?

If so i had the EXACT same issue. I never did figure out exaclly what was wrong, but it finally started working after i updated every possible thing i could think of, (sound, video, mother board drivers) and Installed tropico 3, then reinstalled tropico 4


I have no idea if reinstalling tropico 3 fixed something. (i have no idea why this would, but perhaps there is some file in the direct X setup that tropico 4 uses that doesnt update>> or the computer finally got a windows update that fixed what ever was happening. but it does run now.

Quote:Uninstall the game from the D drive and install on C

No, there is absolutely no problem to have the game on another hard drive.

I suppose that the game is crashing, but silently. Try first the debugging steps described in the crash thread: http://forum.kalypsomedia.com/showthread.php?tid=13322

Also try to run the game in a window, just to make sure that the focus is still in the game window when loading. After freezing, check if Tropico 4 process has some activity in the task manager.

(20-02-2012 10:56 AM)svetlio Wrote:  

Quote:Uninstall the game from the D drive and install on C

No, there is absolutely no problem to have the game on another hard drive.

I suppose that the game is crashing, but silently. Try first the debugging steps described in the crash thread: http://forum.kalypsomedia.com/showthread.php?tid=13322

Also try to run the game in a window, just to make sure that the focus is still in the game window when loading. After freezing, check if Tropico 4 process has some activity in the task manager.

i will try that now see what happens

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(19-02-2012 01:44 PM)Tropije Wrote:  do you mean you get stuck on the load screen after say clicking on play campaign?

If so i had the EXACT same issue. I never did figure out exaclly what was wrong, but it finally started working after i updated every possible thing i could think of, (sound, video, mother board drivers) and Installed tropico 3, then reinstalled tropico 4


I have no idea if reinstalling tropico 3 fixed something. (i have no idea why this would, but perhaps there is some file in the direct X setup that tropico 4 uses that doesnt update>> or the computer finally got a windows update that fixed what ever was happening. but it does run now.

yes after you click campaign or sandbox etc,all my sound,video,mother board etc should all be upto date..

(21-02-2012 03:14 AM)goblinbabe Wrote:  yes after you click campaign or sandbox etc,all my sound,video,mother board etc should all be upto date..

I had this exact issue.. i couldnt play for a few months. I installed a new harddrive, and when i reinstalled the game i couldn't get it to run. I tried updating everything and even reinstalled the game a couple times.

I gave up a while, and about a month or 2 later i installed tropico 3. It worked fine. I then contacted kaylpso again and they had me send them a file, but when i couldnt locate it. (i had the windows file setting hidden for some reason) I got pissed and uninstalled and reinstalled it. Finally it worked.

Do you have tropico 3? cause like i said, i couldnt get it working till i installed it. I'm not saying for sure that is what fixed it, but it certainly does seem that way.

Unless like i said, there was some update that happened that i did'nt realize and reinstalling the game finally fixed it.

Just make sure you have the latest motherboard, video, sound drivers, and all the latest windows updates, including DX and service packs.

As i said i'm not sure entirely, But i have a sneaking feeling that t3 might update something in the DX that t4 misses. I wish i could be more helpfull to track down what exactly happened to get mine working again, or more info on why it wasn't..