I recently purchased through the Kalypso Launcher and PayPal Tropico 4: Modern Times. It said if you're payment is successful (which it was I have a receipt), then the download should begin the next time you start your game. I have restarted the game 4-5 times and logged in and it will not start, just allows me to play Tropico 4 regular version. I have not been given any kind of activation code or promotional code and have no e-mails other than my receipt in any folder. Tropico's launcher simply doesn't recognize my purchase, which was completed. I have contacted support but wanted to ask the forums for some help also.

Hi,

where did you buy Tropico 4? (steam, boxed version)

(24-04-2012 10:05 PM)Melbourne Wrote:  Hi,

where did you buy Tropico 4? (steam, boxed version)

I bought it through a download on Amazon.com. I have bought the DLC's Junta and Plantador through Kalypso and both have worked fine.

Bump. I need help someone. They moved my post out of the support forum.

Contact support@kalypsomedia.com, stating your Kalypso Launcher account you purchased the content for and attaching both the Paypal receipt and purchase confirmation from the download website (launcher.kalypsomedia.com).

(25-04-2012 02:09 PM)UofMSpoon2 Wrote:  Bump. I need help someone. They moved my post out of the support forum.

The method everybody with this bug is using to workaround the problem until there is a patch is in this thread:

http://forum.kalypsomedia.com/showthread.php?tid=14035

I first reported this to support on 4th April......

I appreciate that link but I'm not having that problem. I can't even download the game let alone install it. My problem is that when I start Tropico 4 it is supposed to start installing Modern Times and it simply won't do it. It worked with Junta and Plantador. I've already contacted support about it.

(25-04-2012 03:57 PM)lynnk Wrote:  

(25-04-2012 02:09 PM)UofMSpoon2 Wrote:  Bump. I need help someone. They moved my post out of the support forum.

The method everybody with this bug is using to workaround the problem until there is a patch is in this thread:

http://forum.kalypsomedia.com/showthread.php?tid=14035

I first reported this to support on 4th April......

Hey this happened to me. Theres just no code. I bought the game 9 months ago. Still can't play it.

(01-09-2012 02:12 AM)T4MT Wrote:  Hey this happened to me. Theres just no code. I bought the game 9 months ago. Still can't play it.

Where did you buy it from? @.o? I hope not from ebay used. Just so you know when you buy the game you buy the code and that goes with any game. If you buy a game without a code it means whoever sold it to you scammed you.

PS: There are some cases like GOG games that there is no serial for the games they distribute but that is because the actual games are old and do not require a serial.