(02-06-2010 06:13 PM)nycmode75 Wrote:  

(02-06-2010 02:26 PM)davidagain Wrote:  Vote up!!!

http://www.reddit.com/r/gaming/comments/...ting_for_a

Good thread!

*Supports fully*

I think it's evident by their lack of information or candor about the matter that they are hoping all this just goes away and dies. Well, I'm just going to continue warning every person I come across who plays video games not to buy Kalypso products, until I feel the company issues some satisfactory response to the issue. (Either 1. own up and say oops, sorry it's broken, we give up, or 2. say they will fix it *ha ha doubtful*). I don't care how many forums, retail sites, whathaveyou. I'll just go with the grassroots campaign. After all, with niche titles like this, word of mouth is very important ... so it never hurts to help our fellow gamer out

Honestly, since we can't return this game for a full refund although it's completely broken without any pending fix (it's been over six months). I believe a class action lawsuit would suffice. It's not even about the money at this point, it's to simply force them to take gamers seriously.

(03-06-2010 08:44 PM)krism2286 Wrote:  Honestly, since we can't return this game for a full refund although it's completely broken without any pending fix (it's been over six months). I believe a class action lawsuit would suffice. It's not even about the money at this point, it's to simply force them to take gamers seriously.

While that wouldn't be a bad thing, I don't think anybody would really spend the effort and time to do this for a 40 dollar kick in the crotch by the company. If it was something more expensive or substantial or mainstream, I think it would be worth the effort given the number folks involved, but for just a niche video game with a limited customer base, it'd be doubtful the effort would be worth it. However, one advantage is that given they do seem to make niche titles, there is a limited amount of folks who will buy their games, let alone know about them. Therefore, I think the company's big gaffe with Tropico 3 has already alienated a good amount of folks. This black eye definitely damaged their reputation and I'm sure many of us will be mindful of alerting other folks about the quality of their games and customer service (or lack thereof) in the future.

I for one am doing so every day!

I started a facebook group

http://www.facebook.com/pages/Tropico-3-...898?v=wall

Wonder why they haven't made any comments? I've sent an email and got the standard reply.

Why can't they just provide an answer instead of ignoring it? Id be happy with a 'We can't fix it'. At least that would give me a resolution to the problem. I agree with it being a niche game, I have around 40 ish friends on Xbox and have had messages from eveyone asking what sort of game it is and wether they should purchase it.

Every single time I say don't bother. I would of happily purchased the PC version and the extra content, but since I've been let down by the lack of response from this developer I have no intention of buying the product. There are lots of threads about this problem on many other gaming sites, and each one I've read there's a comment of 'Do not buy this product'.
You are giving yourself a bad name.

Pity, its a fantastic game, shame customer service sucks.

(08-06-2010 10:15 AM)SmoothHound Wrote:  Wonder why they haven't made any comments? I've sent an email and got the standard reply.

Why can't they just provide an answer instead of ignoring it? Id be happy with a 'We can't fix it'. At least that would give me a resolution to the problem. I agree with it being a niche game, I have around 40 ish friends on Xbox and have had messages from eveyone asking what sort of game it is and wether they should purchase it.

Every single time I say don't bother. I would of happily purchased the PC version and the extra content, but since I've been let down by the lack of response from this developer I have no intention of buying the product. There are lots of threads about this problem on many other gaming sites, and each one I've read there's a comment of 'Do not buy this product'.
You are giving yourself a bad name.

Pity, its a fantastic game, shame customer service sucks.

Agree 100%. Trust me they are just hoping it goes away at this point. It's insanity to leave a big problem like this out to dry for nearly 4 months ... unless they are either unable, or unwilling to fix it.

I'm still telling folks to avoid games from them at all costs. So far I've convinced quite a few people, which makes me happy. I see it as, for every person I save from wasting their money, it makes my wasted cash seem less of a waste

Well it's been a week since the last post in this thread. I've only logged on to see if there has been any sign of the patch, so instead of making a new thread I though I'd just bump this as I can't find any other relevant active threads on the topic.

So patch status please?

Lol, you'll be lucky. Great game, shame about the bug, bigger shame about the communication.

I'd rather somone just comes out and says now that it won't be fixed. Saves me wasting my time checking on here.

(03-06-2010 08:44 PM)krism2286 Wrote:  Honestly, since we can't return this game for a full refund although it's completely broken without any pending fix (it's been over six months). I believe a class action lawsuit would suffice. It's not even about the money at this point, it's to simply force them to take gamers seriously.

Completely broken? Stop being so dramatic. A feature (yes thats right, saving in a game is a feature, did you know games in the past never had saves? once you died/turned it off, that was it) is broken in the game, yeah, we all get it. Class action lawsuit? Please.

I want the patch as much as you do, don't get me wrong. I lose about 90% of my islands that i make because of the issue, but i also know i have nowhere near the capabilities to make the patch myself, and unless you do (or anyone else here, for that matter) i don't think you're in a position to hound them.

Yeah they know it exists, and honestly i bet they know how much its damaged their reputation already. But that doesn't mean they are just going to give up.

If you can make the patch faster than they are, you go right ahead. Until then, i really don't think any of the groups and things you say here matter.

Just my 0.01 pence.

(14-06-2010 03:32 PM)Mike Langlois Wrote:  

(03-06-2010 08:44 PM)krism2286 Wrote:  Honestly, since we can't return this game for a full refund although it's completely broken without any pending fix (it's been over six months). I believe a class action lawsuit would suffice. It's not even about the money at this point, it's to simply force them to take gamers seriously.

Completely broken? Stop being so dramatic. A feature (yes thats right, saving in a game is a feature, did you know games in the past never had saves? once you died/turned it off, that was it) is broken in the game, yeah, we all get it. Class action lawsuit? Please.

I want the patch as much as you do, don't get me wrong. I lose about 90% of my islands that i make because of the issue, but i also know i have nowhere near the capabilities to make the patch myself, and unless you do (or anyone else here, for that matter) i don't think you're in a position to hound them.

Yeah they know it exists, and honestly i bet they know how much its damaged their reputation already. But that doesn't mean they are just going to give up.

If you can make the patch faster than they are, you go right ahead. Until then, i really don't think any of the groups and things you say here matter.

Just my 0.01 pence.

what a stupid comment

(14-06-2010 05:45 PM)ghostshadow Wrote:  

(14-06-2010 03:32 PM)Mike Langlois Wrote:  

(03-06-2010 08:44 PM)krism2286 Wrote:  Honestly, since we can't return this game for a full refund although it's completely broken without any pending fix (it's been over six months). I believe a class action lawsuit would suffice. It's not even about the money at this point, it's to simply force them to take gamers seriously.

Completely broken? Stop being so dramatic. A feature (yes thats right, saving in a game is a feature, did you know games in the past never had saves? once you died/turned it off, that was it) is broken in the game, yeah, we all get it. Class action lawsuit? Please.

I want the patch as much as you do, don't get me wrong. I lose about 90% of my islands that i make because of the issue, but i also know i have nowhere near the capabilities to make the patch myself, and unless you do (or anyone else here, for that matter) i don't think you're in a position to hound them.

Yeah they know it exists, and honestly i bet they know how much its damaged their reputation already. But that doesn't mean they are just going to give up.

If you can make the patch faster than they are, you go right ahead. Until then, i really don't think any of the groups and things you say here matter.

Just my 0.01 pence.

what a stupid comment

I do concur that his response was somewhat dramatic as the one he was refuting. In any case, while the likelihood of a lawsuit is remote, I think any sensible person would conclude that after 4+ months of waiting for a fix and seeing nothing or any kind of update about it, you can probably expect nothing to happen down the road.

Even if they did take months to get the patch out, you've already lost the interest of some players, lost the trust of some consumers, and did irreparable damage to their own reputation. At this point, it just seems silly to expect a real fix. Even if they fixed it now, I'd personally just probably check on all those islands I spent all the time on, and go back to whatever I am in the middle of now anyway since thanks to their slow response. In short, had they fixed it sooner, I might have waited longer to buy other games which have adequately distracted me in the interim.

(14-06-2010 03:32 PM)Mike Langlois Wrote:  

(03-06-2010 08:44 PM)krism2286 Wrote:  Honestly, since we can't return this game for a full refund although it's completely broken without any pending fix (it's been over six months). I believe a class action lawsuit would suffice. It's not even about the money at this point, it's to simply force them to take gamers seriously.

Completely broken? Stop being so dramatic. A feature (yes thats right, saving in a game is a feature, did you know games in the past never had saves? once you died/turned it off, that was it) is broken in the game, yeah, we all get it. Class action lawsuit? Please.

I want the patch as much as you do, don't get me wrong. I lose about 90% of my islands that i make because of the issue, but i also know i have nowhere near the capabilities to make the patch myself, and unless you do (or anyone else here, for that matter) i don't think you're in a position to hound them.

Yeah they know it exists, and honestly i bet they know how much its damaged their reputation already. But that doesn't mean they are just going to give up.

If you can make the patch faster than they are, you go right ahead. Until then, i really don't think any of the groups and things you say here matter.

Just my 0.01 pence.

Yes, I'll admit that was an over-dramatic comment, but it was out of frustration. I'm not a game developer Mike, I'm a gamer. I don't make games for a living Mike, I play them. I completely understand that games aren't perfect upon release, BUT that shouldn't exempt companies (like Kalypso) to dispaly horrible communication regarding game patches.

I'm frustrated because the people with this save issue are being ignored. I'm not upset about the delayed patch and the fact that they can't fix it, they're simply IGNORING it, and that part pisses me off.

I'm not like you 'Mike Langlois', my schedule doesn't permit me to be able to play Tropico 3 for 4 straight hours without saving like the good ol' days where this save 'feature' didn't exist. Therefore, being able to save a game is very important to me.

Don't think we'll ever see the patch, but when Tropico 4 comes out I'm fairly certain that saving will work.

ffs how much longer must this take... Patch it allready. Patch it and offer Tropico 3 as downloadable game on xbox live = win.

How nice it is to find myself yet in another forum to find answers for a yet another game that I'm again forced to stop playing because I've found yet another bug that makes it unplayable until a patch is released or better yet the next expansion pack or version (each sold separately at full price, of course) is released. Mostly my troubles takes form in my PC (Civilization 4, The Sims 3, ect.) but how truly disappointed I was when I found one in the X-box 360 game Tropico 3 as it has been stopped dead on it's frigging tracks by a corrupt save files after attaining a 500 population in the games and Kalypso have done didly-squat nothing to fix the problem. How many months has the game been out now and still nothing?? Truly unacceptable. The behavior from companies like that is the reason why there will always be the uni-bomber because they piss a lot of people off and some of them go crazy and see extreme vigilantism as the only way to get revenge.

I am not a violent person, however, but I do have a simple theory that will stop all the bug-riddled games from being released in the videogame market and it is this....automatic and mandatory castrations for bad game developers. Release a bad or broken game....CHOP....lose one ball and hopefully they learn the lesson. Do it again....CHOP....lose the other one....why? To ensure they are not capable of reproduction because we do not need their offspring to contaminate the future videogame market with more bad games. Hell if that was ever passed as a law, I'll betcha a million bucks they'll complete making the patch by tommorow....hell, maybe even by tonight!!

(16-06-2010 06:01 PM)rebelco Wrote:  
I am not a violent person, however, but I do have a simple theory that will stop all the bug-riddled games from being released in the videogame market and it is this....automatic and mandatory castrations for bad game developers. Release a bad or broken game....CHOP....lose one ball and hopefully they learn the lesson. Do it again....CHOP....lose the other one....why? To ensure they are not capable of reproduction because we do not need their offspring to contaminate the future videogame market with more bad games. Hell if that was ever passed as a law, I'll betcha a million bucks they'll complete making the patch by tommorow....hell, maybe even by tonight!!

This is the best solution offered so far. I'm all for it

I JUST WANT AN UPDATE ON THE PATCH! DEVELOPERS NOTES, BUG REPRODUCTION OR JUST THE MERE COMMENTS FROM SOMEONE WORKING ON IT. IS ANYBODY WORKING ON IT? I CAN NOT FIND A SINGLE HINT FROM AN OFFICAL IN THE LAST THREE MONTHS. HAVE THEY GIVEN UP? I WOULD LIKE TO KNOW!!!!

Capitalised text means shouting in frustration

Best use of capitals ever!

This game is amazing, brought it because my PC couldnt run the game (main reason i brought a console 4 years ago). I am furious that they refuse to even comment on the status of this patch. They could at least tell us that they are not working on it anymore... I don't know about other people but i have lost trust for Kalypso and believe that they do not care about their customers. So why should we care about them? I think that companies that sit there, ignoring their customers who are moaning and posting all over the internet about a bug, deserve to have a bad rep or be closed down. I know it is a bit extreme and harsh, but it is what i think they deserve. We pay our money to buy their products, and then they cant even be bothered to take care of us after they have took our cash. It is robbery!

It is like buying a mobile phone contract with 300 minutes a month, using the minutes and never getting anymore until the 18 months is over.

Rediculous comparison but it is what this is like, we deserve better!

Most likely i will not be buying anymore products released by Kalypso, or any games they work on/publish. They are going to have to work real hard to gain my trust.

Amen to the above. Obviously still no fix ... so I will continue to spread the word about their lousy products.

It's really hard to trust someone after they rape you.

I couldn't stop laughing when I read the option of cutting the developers balls off... and I thought MY statement earlier was "overly dramatic."

(21-06-2010 09:38 PM)krism2286 Wrote:  I couldn't stop laughing when I read the option of cutting the developers balls off... and I thought MY statement earlier was "overly dramatic."

Well, if you can't get things done the conventional way, what else is there but the unconventional. I'm still pissed off myself....I spend 3 grand buying a 58 inch widescreen HDTV and a very expensive videogame chair just so I can play Tropico 3 on my X-Box 360 in extreme comfort but instead, they sit here unused and collecting dust while I go around like an idiot constantly checking online for any news (if any) about the patch. I heard of a class-action lawsuit being mentioned earlier in the forum....what do you guys think? Should we, the ignored disappointed gamers Kalypso ripped off, finally resort to such action? Should we report them to the Better Business Bureau?

(21-06-2010 10:16 PM)rebelco Wrote:  

(21-06-2010 09:38 PM)krism2286 Wrote:  I couldn't stop laughing when I read the option of cutting the developers balls off... and I thought MY statement earlier was "overly dramatic."

Well, if you can't get things done the conventional way, what else is there but the unconventional. I'm still pissed off myself....I spend 3 grand buying a 58 inch widescreen HDTV and a very expensive videogame chair just so I can play Tropico 3 on my X-Box 360 in extreme comfort but instead, they sit here unused and collecting dust while I go around like an idiot constantly checking online for any news (if any) about the patch. I heard of a class-action lawsuit being mentioned earlier in the forum....what do you guys think? Should we, the ignored disappointed gamers Kalypso ripped off, finally resort to such action? Should we report them to the Better Business Bureau?

Can't say I disagree. It's almost July and no word. I'm telling ya, they are just pray for everyone to forget about the problem and hope it goes away. Or they are just too brain dead or under staffed to address the problem properly. Other way we're hosed.

Quote:While this is a serious issue for those affected, it is not game breaking and the entire campaign and user generated challenges are still playable without any issues.

I registered so I could chime in about what a complete load of horseshit this is. The game IS broken, so don't try to pretend that a simple frigging patch is some sort of irrational expectation. What the hell is "well guys it mostly works so whatevs." I saved a challenge game (Toady) that I got about five minutes into after laying down a pattern of road and it completely locks up when I try to load, so stop making it sound like this only can happen under extreme circumstances. Every time I stop playing, I have to assume that I just won't be able to play that map again, and that just plain sucks. Way to gloss over the needs of your customers by ignoring them all in a thread on your own website. I'll be sure to ignore anything that I see your name on since I don't feel like taking the chance that it might only kind of work, since you're obviously all satisfied with that.

(29-06-2010 01:35 AM)Bismark Wrote:  I registered so I could chime in about what a complete load of horseshit this is. The game IS broken, so don't try to pretend that a simple frigging patch is some sort of irrational expectation. What the hell is "well guys it mostly works so whatevs." I saved a challenge game (Toady) that I got about five minutes into after laying down a pattern of road and it completely locks up when I try to load, so stop making it sound like this only can happen under extreme circumstances. Every time I stop playing, I have to assume that I just won't be able to play that map again, and that just plain sucks. Way to gloss over the needs of your customers by ignoring them all in a thread on your own website. I'll be sure to ignore anything that I see your name on since I don't feel like taking the chance that it might only kind of work, since you're obviously all satisfied with that.

Amen, brother....you've hit it right on the spot. Yeah there's seem to be a few people here clearly in denial still playing a broken game and pretending it's not broken because they're easily satisfied by whatever half-assed attempt of a videogame Kalypso throws at them.....but you know what's worse? They already have us lining up to buy Tropico 3: Absolute Power even though this simple but vital save issue, after all these months, is still left unfixed and unaddressed (hey, I saw the new screenshots and I gotta admit, it got me a little excited). EA has done this before with the Civilization 3 series and after all the complaining and whining, the only way to fix the problems was to buy their overpriced expansion pack which, while it did fix some bugs, in ended up creating more. Every idiot with a keyboard had an opinion but in the end, it was all a marketing plot.

Will this new expansion pack fix the save issue problem in Tropico 3? It probably will!! It makes perfect logical sense from a videogame company who likes to shakedown their loyal customers and milk them for all the money that be squeezed outta their filthy pockets point-of-view. It's brilliant, really. That is why they aren't doing diddly-squat to create that much needed patch BECAUSE THEY'VE ALREADY DONE IT AND COMPLETED IT A LONG TIME AGO!! Why not just release it, you may ask? Well, for the same reason they won't release the cure for cancer....there's money to be made in the medicine. The reason they won't release the patch all this time is because they were working on making the expansion pack (Tropico 3: Absolute Power) and put the patch in there....and now that it's almost done and available for purchase (again, each sold separately and at full price, of course), you MUST buy the new upgrade in order to make the old game run correctly.

It's a sad state when a lot of videogame companies are becoming like extortionists and kidnappers demanding ransom when it comes to making a money. Videogames used to be about creating worlds and living out dreams and exploring one's imagination....but not anymore as like the mob-runned casinos in Las Vegas, they have been taken over by suit-and-tie wearin', expensive cup of Starbucks coffee drinkin' corporate types interested only in one thing....profit.

^^^ I didn't realize that Absolute Power had been announced for Xbox 360. Has it?

(29-06-2010 07:29 PM)Lucian Wrote:  ^^^ I didn't realize that Absolute Power had been announced for Xbox 360. Has it?

Not that I know of. Last I heard, Kalypso more or less confirmed Absolute Power would not be out for 360.

(29-06-2010 07:29 PM)Lucian Wrote:  ^^^ I didn't realize that Absolute Power had been announced for Xbox 360. Has it?

Of course Kalypso is EVENTUALLY going to release the X-Box 360 version of Absolute Power....they released Tropico 3, didn't they? Absolutely no reason for them not to port it into X-Box 360 and miss out an opportunity to bleed dry console gamers as well after they've done so with the PC gamers. Money knows no color but green, my friend....I just hope that by the time they release it to console, it'll be the fixed, fully playable version they send 'cause otherwise, I just might go ape shi-yet and become totally psychotic. I already have three perfectly good games I can't play 'cause I'm still waiting a patch to come out and I definitely don't need a fourth one.

(29-06-2010 10:04 PM)rebelco Wrote:  

(29-06-2010 07:29 PM)Lucian Wrote:  ^^^ I didn't realize that Absolute Power had been announced for Xbox 360. Has it?

Of course Kalypso is EVENTUALLY going to release the X-Box 360 version of Absolute Power....they released Tropico 3, didn't they? Absolutely no reason for them not to port it into X-Box 360 and miss out an opportunity to bleed dry console gamers as well after they've done so with the PC gamers. Money knows no color but green, my friend....I just hope that by the time they release it to console, it'll be the fixed, fully playable version they send 'cause otherwise, I just might go ape shi-yet and become totally psychotic. I already have three perfectly good games I can't play 'cause I'm still waiting a patch to come out and I definitely don't need a fourth one.

They already said Absolute Power for 360 is "not planned."

Hate to be the bearer of bad news, but don't bet on Absolute Power for 360 and don't count on that patch, either.

(30-06-2010 12:28 AM)IronFist Wrote:  They already said Absolute Power for 360 is "not planned."

Hate to be the bearer of bad news, but don't bet on Absolute Power for 360 and don't count on that patch, either.

I think this is just being realistic about the situation. I'm still hoping that a 360 patch comes out, but I'm not counting on it. Tropico 3 & Absolute Power are so cheap on Steam right now (~$17 for both), I'm thinking of getting it, too.

I'm sure this game sold like dung on 360, so the support's just not going to be there. It's a reality of strategy gaming on consoles, unfortunately.

This is the official Forums, so its pretty obvious someone there reads these posts.


So how about it eh? How about a comment? Will there be a fix? yes? no?


I'd absolutely love to know what the hell the senior managers are actually saying about this, also what excuses have the game testers given them? Becasuse SOMEONE THERE is NOT doing their job properly.

Why not update us? Why?
Companies who do business like this is shameful....absolutely shameful.
There is no excuse for ignoring customers on your own bloody forum!!! If I was a senior manager I would be utterly mortified and would be trying to rectify the issue or AT THE VERY LEAST GIVE SOME INFO!

Kalypso name is mud on countless gaming forums, also various facebook groups boycotting Kalypso products, reviews on Amazon, play.com give a negative vibe

I've had enough of this amateur website and developers.
I'm off.