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Tropico 4 has just stopped working. Help me Please
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giorgi1989 Offline
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Post: #1
Tropico 4 has just stopped working. Help me Please
I have intalled tropico 4 two weeks ago. I have played it fine. I have completed first island but just continue playing on the same island want to develop it. in 1984 when oil deposits depleted game has stoped working. everytime I'm restarting game I am playing normaly but in the same date it stops working again and again. could you please help me to fix the problem? whats the problem with it? Maybe i have played too much on one island?
23-10-2011 03:45 PM
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Lord Offline
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Post: #2
RE: Tropico 4 has just stopped working. Help me Please
Well first of all you need to tell us how the game stopped working.

Was it a crash? Did your computer show the blue screen of death? Did you get the end-mission screen? I need to know exactly what happened to help.

In all honesty, I doubt it's related to your oil deposits. It can either be your computer, or some of your game files are corrupt or incomplete. I suggest you wait for other responses, maybe someone from Kalypso staff will help you more.

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23-10-2011 08:13 PM
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Timo Offline
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Post: #3
RE: Tropico 4 has just stopped working. Help me Please
So you are saying you can reproduce the crash? Can you please provide detailed step-by-step instructions and/or a savegame for investigation? Please send all information to support@kalypsomedia.com, thanks!

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23-10-2011 08:31 PM
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giorgi1989 Offline
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Post: #4
RE: Tropico 4 has just stopped working. Help me Please
(23-10-2011 08:13 PM)Lord Wrote:  Well first of all you need to tell us how the game stopped working.

Was it a crash? Did your computer show the blue screen of death? Did you get the end-mission screen? I need to know exactly what happened to help.

In all honesty, I doubt it's related to your oil deposits. It can either be your computer, or some of your game files are corrupt or incomplete. I suggest you wait for other responses, maybe someone from Kalypso staff will help you more.

My screen doesnt show any blue screen or something. I am just playing and in 1984 july the screen just freezes. its like picture but i cannot build anything or move over island even cant open menu. it just freezes until I switch it off from task manager I have left it for more than 30 minutes but it didnt help.
maybe someone had the same problem? Or I though maybe its because i have played for many years till 1984?
24-10-2011 11:37 PM
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Swixel Offline
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Post: #5
RE: Tropico 4 has just stopped working. Help me Please
If you could please provide the following, and do what Timo asked, forum members and Kalypso can look into it in their own ways:
  • What are your computer specifications?
  • What was your population?
  • Do you have a crashlog (you should if the game goes into "Has stopped working" -- check %APPDATA%\Tropico 4\crashes, and paste the file between [code] tags)?

"I am not ashamed to confess I am ignorant of what I do not know" ― Cicero.

"You had to hand it to the Patrician, he admitted grudgingly. If you didn't, he sent men to come and take it away." ― Terry Pratchett (Guards! Guards!)
25-10-2011 12:58 AM
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Gerd Offline
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Post: #6
RE: Tropico 4 has just stopped working. Help me Please
(25-10-2011 12:58 AM)Swixel Wrote:  If you could please provide the following, and do what Timo asked, forum members and Kalypso can look into it in their own ways:
  • What are your computer specifications?
  • What was your population?
  • Do you have a crashlog (you should if the game goes into "Has stopped working" -- check %APPDATA%\Tropico 4\crashes, and paste the file between [code] tags)?

Sorry for my silly question!

My games are freezing very often, and sometimes I am not able to continue the games, because the saved games seems to be defect.

But I have never heard ( nor found) a directory named "Crashes". Why?
How can I find it?

Mein Computer liebt mich nicht mehr Sad
26-10-2011 09:30 PM
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Swixel Offline
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Post: #7
RE: Tropico 4 has just stopped working. Help me Please
It's in AppData. If you go Start->Run (or press the Windows Key and R together to get "Run" to open) you can type in %APPDATA% and it'll open. Then look for Tropico 4, then it should have logs and crashes.

"I am not ashamed to confess I am ignorant of what I do not know" ― Cicero.

"You had to hand it to the Patrician, he admitted grudgingly. If you didn't, he sent men to come and take it away." ― Terry Pratchett (Guards! Guards!)
26-10-2011 10:14 PM
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Gerd Offline
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Post: #8
RE: Tropico 4 has just stopped working. Help me Please
(26-10-2011 10:14 PM)Swixel Wrote:  It's in AppData. If you go Start->Run (or press the Windows Key and R together to get "Run" to open) you can type in %APPDATA% and it'll open. Then look for Tropico 4, then it should have logs and crashes.

Unfortunately I've got only the following folders at Tropico 4:

- challenges
- fcb_screens
- logs
- ShaderCache
- users

Are the txt-files at logs the protocols for the crashes?

(sorry for my bad English Sad)

Mein Computer liebt mich nicht mehr Sad
27-10-2011 07:20 AM
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