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Your product key is already in use
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blood_work Offline
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Posts: 3
Joined: Dec 2011
Post: #1
Your product key is already in use
Here's what happened:

- Bought the game on steam sale
- Installed the game
- Ran the game
- Entered CD Key
- Registered for Account
- Activated from Email
- Clicked Continue in Launcher
- "Your product key is already in use"

What the BEEEEEEEEEEEEEEEEP is this?

Thanks.

PS. I have 10% left of calmness before I rage and dish out pure hate because Tropico is apparently my LIFE.

=)
21-12-2011 07:53 AM
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Timo Offline
Kalypso Media
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Post: #2
RE: Your product key is already in use
Did you try registering twice by any chance? Make sure to just log in with the account after the initial registration, the game should only ask for the key once.

If all else fails, contact support@kalypsomedia.com and we'll sort this out for you.

El Presidente on Twitter | Tropico 5 Steam Community | Tropico on Facebook
(This post was last modified: 21-12-2011 09:14 AM by Timo.)
21-12-2011 08:03 AM
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blood_work Offline
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Posts: 3
Joined: Dec 2011
Post: #3
RE: Your product key is already in use
Registered once only and every time I launch the game (Kalypso Launcher) I need to enter a CD Key in.

Will email support I assume it's support@kalypsomedia.com

Will be back to update, found some other people on steam getting the same issue.
21-12-2011 08:09 AM
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Timo Offline
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Post: #4
RE: Your product key is already in use
Also make sure to enter/copy & paste the key into the launcher window just as it's displayed in Steam.

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21-12-2011 09:27 AM
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blood_work Offline
Newbie

Posts: 3
Joined: Dec 2011
Post: #5
RE: Your product key is already in use
Thanks for all the help.

Kalypso Support responded in under 24 hours. Detached the CD KEY from my account and I registered it again. Worked fine this time.
21-12-2011 10:11 PM
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Gunnar Offline
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Posts: 3
Joined: Jan 2012
Post: #6
RE: Your product key is already in use
(21-12-2011 10:11 PM)blood_work Wrote:  Thanks for all the help.

Kalypso Support responded in under 24 hours. Detached the CD KEY from my account and I registered it again. Worked fine this time.

I'm having the same issue, bought it on steam a month ago or so, registred for one account only, and it claims my product key is in use.

Mailed the support earlier this week, no reply yet.

Hope someone can fix it soon, I really want to play.
05-01-2012 09:37 PM
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n_viswanadh Offline
Newbie

Posts: 1
Joined: Nov 2012
Post: #7
RE: Your product key is already in use
Hi,
I am also getting similar error. Kindly do the needful.
Regards,
VisN
12-11-2012 01:07 AM
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Timo Offline
Kalypso Media
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Posts: 5,283
Joined: Apr 2009
Post: #8
RE: Your product key is already in use
There is no serial key registration in Tropico 4 on Steam any longer. What error are you getting exactly?

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12-11-2012 04:48 PM
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