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tamalero · 30-12-2011 10:28 AM

Hello gentlemen,

I just bought the steam edition of TROPICO 4.

after downloading and installing, I registered my email to Calypso and activated it (launcher works)
upon launching the game in the other hand.. hardcrashes the game (back to desktop) with the error:

Quote:Problem signature:
Problem Event Name: APPCRASH
Application Name: Tropico4.exe
Application Version: 1.4.321.14936
Application Timestamp: 4ed8d08a
Fault Module Name: raphook.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4eac6c58
Exception Code: c0000005
Exception Offset: 0000438c
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2058
Additional Information 1: 6ee5
Additional Information 2: 6ee562a9f35509b61c7af8c8fae3f02a
Additional Information 3: 0f44
Additional Information 4: 0f44dd6d5ae64cc4f8e3d15faeace699

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

DxDiag:

Quote:------------------
System Information
------------------
Time of this report: 12/30/2011, 03:20:41
Machine name: XXXXXXPC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P67A-UD3-B3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel® Core™ i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.9GHz
Memory: 8192MB RAM
Available OS Memory: 8176MB RAM
Page File: 4741MB used, 19624MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

Card name: ATI Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6898)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_E140174B&REV_00
Display Memory: 746 MB
Dedicated Memory: 1010 MB
Shared Memory: 3831 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ G2412HD
Monitor Id: BNQ783B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1114 (English)
Driver Version: 8.930.10.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/8/2011 15:53:52, 933888 bytes

Card name: ATI Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6898)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_E140174B&REV_00
Display Memory: 746 MB
Dedicated Memory: 1010 MB
Shared Memory: 3831 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Acer AL2216W
Monitor Model: Acer AL2216W
Monitor Id: ACRAD92
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1114 (English)
Driver Version: 8.930.10.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/8/2011 15:53:52, 933888 bytes

(running on dual screens)

I already tried on repairing the installation using steam's tools, and still the same error.
I'm running the newest drivers of ATI and of my sound card.
all my windows is up to date.

Log details:

Quote:*** executable info
Name: c:\program files (x86)\steam\steamapps\common\tropico 4\Tropico4.exe
Timestamp: 4ed8d08a
Date: Fri Dec 02 07:20:10 201

*** hardware info
CPU Intel® Core™ i5-2500K CPU @ 3.30GHz
CPU count 4
Phys. Memory 0 MBytes
Memory In Use 28%
Disk Free 1670 MBytes

*** OS info
Windows 7 or later
Version 6.1.7601 Service Pack 1
MyDocs folder: C:\Users\cesarin\Documents
AppData folder: C:\Users\cesarin\AppData\Roaming

*** Debug::Init()
Time 62969187 milliseconds

Steam initialized for user 'xxxxxxxx'

*** Build version: 1.04.321

[Debug Error] Can't create path: c:/program files (x86)/steam/steamapps/common/tropico 4/dlc
ERROR: Failed to mount "c:/program files (x86)/steam/steamapps/common/tropico 4/dlc" as "AppData/dlc"
--- Start in Safe mode, deleting the shader cache
Creating a DirectX interface...

*** RenderDevice::Init: started...

1024 x 768, 0 Hz, vsync: OFF, pure device: ON
video hardware: 1002,6898 (ATI Radeon HD 5800 Series)
approx video memory: 1024MB
approx texture memory: 740MB
depth format: D3DFMT_INTZ

*** RenderDevice::Init: done.

ERROR: can not create shader pack file: Path Not Found
[Console Error] signin: Tracking signin changes: no
[Console Error] signin: false false
Whoa, Lua realocates its string table and it's quite big.
-- PrintErrorInfo() start --
Writing minidump (if there's no 'Minidump Done' below, it crashed)
Minidump Done
Parsing map file (if there's no 'ParseMap Done' below, it crashed)
ParseMap Done
--------------------------------------------------------------
-- Exception Information
--

Module: raphook.dll
Address: 0023:002a438c
Function: COULDN'T FIND OR PARSE MAP FILE
Error: Access violation
Remarks:
Read from location 00000045

CS:EIP:
8b 41 44 ff d0 5f 5e 5b 8b e5 5d c2 14 00 39 35
18 ed 2c 00 75 18 39 1d 3c ed 2c 00 75 10 e8 d1

Registers:
EAX=0aeeba80 CS=0023 EIP=002a438c EFLAGS=00010216
EBX=00000001 SS=002b ESP=0018f9ec EBP=0018fa14
ECX=00000001 DS=002b ESI=741aa064 FS=0053
EDX=00000000 ES=002b EDI=002cdfa8 GS=002b

zanzark · 30-12-2011 01:29 PM

I'm having the same problem here.

Log:

*** executable info
Name: C:\Program Files (x86)\Steam\steamapps\common\tropico 4\Tropico4.exe
Timestamp: 4ed8d08a
Date: Fri Dec 02 11:20:10 201

*** hardware info
CPU AMD Phenom™ II X6 1090T Processor
CPU count 6
Phys. Memory 0 MBytes
Memory In Use 30%
Disk Free 2315 MBytes

*** OS info
Windows 7 or later
Version 6.1.7601 Service Pack 1
MyDocs folder: C:\Users\Fedor\Documents
AppData folder: C:\Users\Fedor\AppData\Roaming

*** Debug::Init()
Time 36618395 milliseconds

*** Build version: 1.04.321

[Debug Error] Can't create path: C:/Program Files (x86)/Steam/steamapps/common/tropico 4/dlc
ERROR: Failed to mount "C:/Program Files (x86)/Steam/steamapps/common/tropico 4/dlc" as "AppData/dlc"
--- Start in Safe mode, deleting the shader cache
Creating a DirectX interface...

*** RenderDevice::Init: started...

1024 x 768, 0 Hz, vsync: OFF, pure device: ON
video hardware: 1002,6719 (AMD Radeon HD 6900 Series )
approx video memory: 2048MB
approx texture memory: 1767MB
depth format: D3DFMT_INTZ

*** RenderDevice::Init: done.

ERROR: can not create shader pack file: Path Not Found
[Console Error] signin: Tracking signin changes: no
[Console Error] signin: false false
Whoa, Lua realocates its string table and it's quite big.
-- PrintErrorInfo() start --
Writing minidump (if there's no 'Minidump Done' below, it crashed)
Minidump Done
Parsing map file (if there's no 'ParseMap Done' below, it crashed)
ParseMap Done
--------------------------------------------------------------
-- Exception Information
--

Module: raphook.dll
Address: 0023:001e43ac
Function: COULDN'T FIND OR PARSE MAP FILE
Error: Access violation
Remarks:
Read from location 00000044

CS:EIP:
8b 41 44 ff d0 5f 5e 5b 8b e5 5d c2 14 00 39 35
18 ed 20 00 75 18 39 1d 3c ed 20 00 75 10 e8 d1

Registers:
EAX=092fb260 CS=0023 EIP=001e43ac EFLAGS=00010216
EBX=00000001 SS=002b ESP=0018fa4c EBP=0018fa74
ECX=00000000 DS=002b ESI=6d5ba064 FS=0053
EDX=00000000 ES=002b EDI=0020dfa8 GS=002b

Stack:
18fa4c: 60 b2 2f 09 00 00 00 00 00 00 00 00 00 00 00 00 `²/.............
18fa5c: 00 00 00 00 01 00 00 00 0c 11 10 76 00 00 00 00 ...........v....
18fa6c: 7c 9c af 00 01 00 00 00 ac fa 18 00 41 70 6b 00 |œ¯.....¬ú..Apk.
18fa7c: e0 6e af 00 00 00 00 00 00 00 00 00 00 00 00 00 àn¯.............
18fa8c: 00 00 00 00 ee 12 f5 a2 aa df 52 00 6c 6b 04 18 ....î.õ¢ªßR.lk..
18fa9c: c1 1b 53 00 18 cb 1f 0b 00 00 00 00 00 00 00 00 Á.S..Ë..........
18faac: e4 fa 18 00 67 c1 52 00 04 83 7f 00 01 00 00 00 äú..gÁR..ƒ.....
18fabc: a0 b0 70 00 01 00 00 00 04 83 7f 00 01 00 00 00 °p......ƒ.....
18facc: c0 fa 18 00 20 f6 18 00 78 ff 18 00 58 44 76 00 Àú.. ö..xÿ..XDv.
18fadc: 38 99 80 00 00 00 00 00 40 01 00 00 82 86 71 00 8™€.....@...‚†q.
18faec: e0 c0 52 00 fe ff ff ff 00 00 00 00 88 ff 18 00 àÀR.þÿÿÿ....ˆÿ..
18fafc: ac 8d b4 00 01 00 00 00 06 00 00 00 04 83 7f 00 ¬´..........ƒ.
18fb0c: 00 00 00 00 00 00 00 00 c8 bc a5 02 04 fc 18 00 ........È¼¥..ü..
18fb1c: 00 01 00 00 00 00 a5 02 18 00 00 00 1f 00 00 00 ......¥.........
18fb2c: 74 3c a2 77 00 3c a2 77 07 1c 99 75 00 80 07 00 t<¢w.<¢w..™u.€..
18fb3c: 00 00 00 00 00 00 00 00 0f 00 00 00 e8 2b a5 02 ............è+¥.
18fb4c: f0 bc a5 02 b8 2b a5 02 00 00 a5 02 24 2c a5 02 ð¼¥.¸+¥...¥.$,¥.
18fb5c: 14 00 00 00 1f 00 00 00 46 65 64 6f 72 54 72 6f ........FedorTro
18fb6c: 70 69 63 6f 34 4d 75 74 65 78 00 00 00 00 00 00 pico4Mutex......
18fb7c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fb8c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fb9c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fbac: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fbbc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fbcc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fbdc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fbec: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fbfc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc0c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc1c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc2c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc3c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc4c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc5c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc6c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc7c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc8c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fc9c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fcac: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fcbc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fccc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fcdc: 00 00 00 00 00 00 00 00 43 00 3a 00 5c 00 50 00 ........C.:.\.P.
18fcec: 72 00 6f 00 67 00 72 00 61 00 6d 00 20 00 46 00 r.o.g.r.a.m. .F.
18fcfc: 69 00 6c 00 65 00 73 00 20 00 28 00 78 00 38 00 i.l.e.s. .(.x.8.
18fd0c: 36 00 29 00 5c 00 53 00 74 00 65 00 61 00 6d 00 6.).\.S.t.e.a.m.
18fd1c: 5c 00 73 00 74 00 65 00 61 00 6d 00 61 00 70 00 \.s.t.e.a.m.a.p.
18fd2c: 70 00 73 00 5c 00 63 00 6f 00 6d 00 6d 00 6f 00 p.s.\.c.o.m.m.o.
18fd3c: 6e 00 5c 00 74 00 72 00 6f 00 70 00 69 00 63 00 n.\.t.r.o.p.i.c.
18fd4c: 6f 00 20 00 34 00 5c 00 54 00 72 00 6f 00 70 00 o. .4.\.T.r.o.p.
18fd5c: 69 00 63 00 6f 00 34 00 2e 00 65 00 78 00 65 00 i.c.o.4...e.x.e.
18fd6c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fd7c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fd8c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fd9c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fdac: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fdbc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fdcc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fddc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fdec: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fdfc: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fe0c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fe1c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fe2c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
18fe3c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Calls:
COULDN'T FIND OR PARSE MAP FILE

Modules:
C:\Program Files (x86)\ATI Tray Tools\raphook.dll, loaded at 0x1e0000, size 187904 bytes
C:\Program Files (x86)\Steam\steamapps\common\tropico 4\Tropico4.exe, loaded at 0x400000, size 4875080 bytes
C:\Program Files (x86)\Steam\steamapps\common\tropico 4\fmodex.dll, loaded at 0x10000000, size 804680 bytes
C:\Program Files (x86)\Steam\steamapps\common\tropico 4\binkw32.dll, loaded at 0x18000000, size 176968 bytes
C:\Program Files (x86)\Steam\steamapps\common\tropico 4\steam_api.dll, loaded at 0x3b400000, size 124744 bytes
C:\Program Files (x86)\Steam\steamapps\common\tropico 4\granny2.dll, loaded at 0x50000000, size 658248 bytes
C:\Windows\assembly\GAC_MSIL\PresentationFramework\3.0.0.0__31bf3856ad364e35\PresentationFramework.dll, loaded at 0x63880000, size 5279744 bytes
C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll, loaded at 0x64020000, size 74064 bytes
C:\Windows\system32\PresentationNative_v0300.dll, loaded at 0x65170000, size 778096 bytes
C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll, loaded at 0x65230000, size 1253376 bytes
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll, loaded at 0x65370000, size 3190784 bytes
C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationTypes\8b3b6ed74cb3d94695b0eaf94a362d42\UIAutomationTypes.ni.dll, loaded at 0x65680000, size 185344 bytes
C:\Windows\assembly\GAC_MSIL\PresentationUI.resources\3.0.0.0_pt-BR_31bf3856ad364e35\PresentationUI.resources.dll, loaded at 0x656c0000, size 368640 bytes
C:\Windows\assembly\GAC_MSIL\PresentationUI\3.0.0.0__31bf3856ad364e35\PresentationUI.dll, loaded at 0x65720000, size 864256 bytes
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll, loaded at 0x65800000, size 626688 bytes
C:\Windows\Microsoft.NET\Framework\v3.0\WPF\wpfgfx_v0300.dll, loaded at 0x658a0000, size 1736536 bytes
C:\Windows\assembly\GAC_32\PresentationCore\3.0.0.0__31bf3856ad364e35\PresentationCore.dll, loaded at 0x65a50000, size 4218880 bytes
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll, loaded at 0x65e60000, size 2048000 bytes
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll, loaded at 0x66060000, size 5251072 bytes
C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\c68401de935c813374253d4fc2a18f6a\System.Xml.ni.dll, loaded at 0x66570000, size 5453312 bytes
C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\338f3c91a0bea33a07a4611d324bf73a\System.Configuration.ni.dll, loaded at 0x66ab0000, size 971264 bytes
C:\Windows\assembly\NativeImages_v2.0.50727_32\System\acbc57d41499fbc2b99194148786c677\System.ni.dll, loaded at 0x66bb0000, size 7963648 bytes
C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\16b68fcaff063835ae0ee348a1201f2a\mscorlib.ni.dll, loaded at 0x67350000, size 11490304 bytes
C:\Windows\assembly\GAC_MSIL\System.Management\2.0.0.0__b03f5f7f11d50a3a\System.Management.dll, loaded at 0x67ea0000, size 385024 bytes
C:\Windows\system32\d3dx9_41.dll, loaded at 0x67f10000, size 4178264 bytes
C:\Windows\system32\cryptdll.dll, loaded at 0x68350000, size 58880 bytes
C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\a0afd596da13c708d04b0a2dd1490036\PresentationFramework.Aero.ni.dll, loaded at 0x68370000, size 368128 bytes
C:\Windows\assembly\GAC_MSIL\mscorlib.resources\2.0.0.0_pt-BR_b77a5c561934e089\mscorlib.resources.dll, loaded at 0x683d0000, size 303104 bytes
C:\Windows\assembly\GAC_MSIL\PresentationFramework.resources\3.0.0.0_pt-BR_31bf3856ad364e35\PresentationFramework.resources.dll, loaded at 0x68420000, size 241664 bytes
C:\Windows\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll, loaded at 0x68460000, size 425984 bytes
C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, loaded at 0x684d0000, size 5924176 bytes
C:\Windows\system32\msctfui.dll, loaded at 0x694a0000, size 85504 bytes
C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll, loaded at 0x694c0000, size 363856 bytes
C:\Windows\system32\faultrep.dll, loaded at 0x69520000, size 320512 bytes
C:\Windows\System32\msxml6.dll, loaded at 0x69920000, size 1390080 bytes
C:\Windows\SysWOW64\wer.dll, loaded at 0x69a80000, size 381440 bytes
C:\Windows\SysWOW64\gameux.dll, loaded at 0x69af0000, size 2576384 bytes
C:\Windows\SysWOW64\XmlLite.dll, loaded at 0x69f00000, size 180224 bytes
C:\Windows\Microsoft.NET\Framework\v2.0.50727\wminet_utils.dll, loaded at 0x6a310000, size 32088 bytes
c:\program files (x86)\steam\steamapps\common\tropico 4\AppData.dll, loaded at 0x6c210000, size 327496 bytes
C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationProvider\4a63fb97b3c648a28b8047697869ee7d\UIAutomationProvider.ni.dll, loaded at 0x6c270000, size 60928 bytes
C:\Windows\system32\wbem\wmiutils.dll, loaded at 0x6c2b0000, size 85504 bytes
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll, loaded at 0x6c2e0000, size 413008 bytes
C:\Windows\system32\mscoree.dll, loaded at 0x6c350000, size 297808 bytes
C:\Windows\system32\NTDSAPI.dll, loaded at 0x6c3a0000, size 90112 bytes
C:\Windows\system32\wbem\fastprox.dll, loaded at 0x6c3c0000, size 606208 bytes
C:\Windows\system32\wbem\wbemsvc.dll, loaded at 0x6c460000, size 47616 bytes
C:\Windows\system32\wbemcomn.dll, loaded at 0x6c470000, size 363008 bytes
C:\Windows\system32\wbem\wbemprox.dll, loaded at 0x6c4d0000, size 29184 bytes
C:\Windows\system32\d3d9.dll, loaded at 0x6d570000, size 1828352 bytes
C:\Windows\System32\wevtapi.dll, loaded at 0x6de50000, size 262144 bytes
C:\Windows\system32\icm32.dll, loaded at 0x6ded0000, size 215040 bytes
C:\Windows\system32\DSOUND.dll, loaded at 0x6df80000, size 453632 bytes
C:\Windows\system32\mscms.dll, loaded at 0x6fab0000, size 481792 bytes
C:\Windows\system32\atiumdag.dll, loaded at 0x6fc40000, size 4256768 bytes
C:\Windows\system32\AUDIOSES.DLL, loaded at 0x70260000, size 195584 bytes
C:\Windows\system32\atiumdva.dll, loaded at 0x702a0000, size 4056064 bytes
C:\Windows\system32\aticfx32.dll, loaded at 0x70690000, size 726528 bytes
C:\Windows\system32\credssp.dll, loaded at 0x70820000, size 17408 bytes
C:\Windows\System32\MMDevApi.dll, loaded at 0x70840000, size 213504 bytes
C:\Windows\system32\WindowsCodecs.dll, loaded at 0x709c0000, size 1010688 bytes
C:\Windows\System32\PROPSYS.dll, loaded at 0x70ac0000, size 988160 bytes
C:\Windows\system32\atiu9pag.dll, loaded at 0x70c80000, size 29184 bytes
C:\Windows\system32\dhcpcsvc6.DLL, loaded at 0x70fd0000, size 43008 bytes
C:\Windows\system32\rasapi32.dll, loaded at 0x71170000, size 325120 bytes
C:\Windows\system32\Cabinet.dll, loaded at 0x711d0000, size 73216 bytes
C:\Windows\system32\SAMLIB.dll, loaded at 0x712f0000, size 60928 bytes
C:\Windows\system32\samcli.dll, loaded at 0x71310000, size 51200 bytes
C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll, loaded at 0x72420000, size 1624576 bytes
C:\Windows\System32\Wpc.dll, loaded at 0x725c0000, size 308736 bytes
C:\Windows\system32\rasman.dll, loaded at 0x72610000, size 76800 bytes
C:\Windows\system32\shfolder.dll, loaded at 0x72b80000, size 7168 bytes
C:\Windows\system32\dwmapi.dll, loaded at 0x72b90000, size 67072 bytes
C:\Windows\system32\uxtheme.dll, loaded at 0x72bb0000, size 245760 bytes
C:\Windows\system32\WINMM.dll, loaded at 0x72c90000, size 194048 bytes
C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll, loaded at 0x72cd0000, size 530432 bytes
C:\Windows\system32\rasadhlp.dll, loaded at 0x72d60000, size 11776 bytes
C:\Windows\system32\POWRPROF.dll, loaded at 0x72eb0000, size 145408 bytes
C:\Windows\System32\winrnr.dll, loaded at 0x73060000, size 20992 bytes
C:\Windows\system32\DNSAPI.dll, loaded at 0x73070000, size 270336 bytes
C:\Windows\system32\mswsock.dll, loaded at 0x730c0000, size 232448 bytes
C:\Windows\system32\pnrpnsp.dll, loaded at 0x73100000, size 65024 bytes
C:\Windows\system32\napinsp.dll, loaded at 0x73120000, size 52224 bytes
C:\Windows\system32\NLAapi.dll, loaded at 0x73130000, size 52224 bytes
C:\Windows\system32\netutils.dll, loaded at 0x73160000, size 22528 bytes
C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll, loaded at 0x73200000, size 632656 bytes
C:\Windows\system32\webio.dll, loaded at 0x73340000, size 314880 bytes
C:\Windows\system32\winhttp.dll, loaded at 0x73390000, size 351232 bytes
C:\Windows\System32\wship6.dll, loaded at 0x736f0000, size 10752 bytes
C:\Windows\System32\wshtcpip.dll, loaded at 0x73700000, size 9216 bytes
C:\Windows\System32\fwpuclnt.dll, loaded at 0x73710000, size 216576 bytes
C:\Windows\system32\dhcpcsvc.DLL, loaded at 0x73c70000, size 61952 bytes
C:\Windows\system32\MSACM32.dll, loaded at 0x73f70000, size 72192 bytes
C:\Windows\System32\profapi.dll, loaded at 0x73fb0000, size 31744 bytes
C:\Windows\system32\DEVRTL.dll, loaded at 0x73fc0000, size 44544 bytes
C:\Windows\system32\rtutils.dll, loaded at 0x73fd0000, size 37376 bytes
C:\Windows\system32\d3d8thk.dll, loaded at 0x73fe0000, size 11264 bytes
C:\Windows\system32\SensApi.dll, loaded at 0x74050000, size 10752 bytes
C:\Windows\system32\cryptnet.dll, loaded at 0x74060000, size 103424 bytes
C:\Windows\system32\GPAPI.dll, loaded at 0x74080000, size 79872 bytes
C:\Windows\System32\USERENV.dll, loaded at 0x740a0000, size 81920 bytes
C:\Windows\system32\RpcRtRemote.dll, loaded at 0x74a00000, size 46080 bytes
C:\Windows\system32\VERSION.dll, loaded at 0x74b10000, size 21504 bytes
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll, loaded at 0x74bb0000, size 653136 bytes
C:\Windows\SysWOW64\bcryptprimitives.dll, loaded at 0x74d00000, size 249680 bytes
C:\Windows\system32\bcrypt.dll, loaded at 0x74d40000, size 80896 bytes
C:\Windows\system32\ncrypt.dll, loaded at 0x74d60000, size 219136 bytes
C:\Windows\system32\rsaenh.dll, loaded at 0x74da0000, size 242936 bytes
C:\Windows\system32\CRYPTSP.dll, loaded at 0x74de0000, size 78848 bytes
C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll, loaded at 0x74e00000, size 1680896 bytes
C:\Windows\system32\WSOCK32.dll, loaded at 0x74fa0000, size 15360 bytes
C:\Windows\system32\WINNSI.DLL, loaded at 0x74fe0000, size 16896 bytes
C:\Windows\system32\IPHLPAPI.DLL, loaded at 0x74ff0000, size 103936 bytes
C:\Windows\syswow64\CRYPTBASE.dll, loaded at 0x750d0000, size 36864 bytes
C:\Windows\syswow64\SspiCli.dll, loaded at 0x750e0000, size 96768 bytes
C:\Windows\syswow64\ADVAPI32.dll, loaded at 0x75140000, size 640512 bytes
C:\Windows\syswow64\MSASN1.dll, loaded at 0x751e0000, size 34304 bytes
C:\Windows\syswow64\CLBCatQ.DLL, loaded at 0x751f0000, size 522240 bytes
C:\Windows\syswow64\msvcrt.dll, loaded at 0x75280000, size 690688 bytes
C:\Windows\syswow64\COMDLG32.dll, loaded at 0x75330000, size 485888 bytes
C:\Windows\syswow64\DEVOBJ.dll, loaded at 0x753b0000, size 64512 bytes
C:\Windows\system32\IMM32.DLL, loaded at 0x753d0000, size 119808 bytes
C:\Windows\syswow64\iertutil.dll, loaded at 0x75430000, size 1785344 bytes
C:\Windows\syswow64\CFGMGR32.dll, loaded at 0x755f0000, size 145920 bytes
C:\Windows\syswow64\urlmon.dll, loaded at 0x75620000, size 1102336 bytes
C:\Windows\syswow64\SETUPAPI.dll, loaded at 0x75730000, size 1667584 bytes
C:\Windows\syswow64\OLEAUT32.dll, loaded at 0x758d0000, size 571904 bytes
C:\Windows\syswow64\ole32.dll, loaded at 0x75960000, size 1414144 bytes
C:\Windows\syswow64\NSI.dll, loaded at 0x75ac0000, size 8704 bytes
C:\Windows\syswow64\MSCTF.dll, loaded at 0x75ad0000, size 828928 bytes
C:\Windows\syswow64\Normaliz.dll, loaded at 0x75ba0000, size 2048 bytes
C:\Windows\syswow64\GDI32.dll, loaded at 0x75bb0000, size 311296 bytes
C:\Windows\syswow64\LPK.dll, loaded at 0x75c40000, size 25600 bytes
C:\Windows\syswow64\RPCRT4.dll, loaded at 0x75c50000, size 663040 bytes
C:\Windows\syswow64\USP10.dll, loaded at 0x75d40000, size 626176 bytes
C:\Windows\syswow64\CRYPT32.dll, loaded at 0x75de0000, size 1154048 bytes
C:\Windows\syswow64\USER32.dll, loaded at 0x75f00000, size 833024 bytes
C:\Windows\syswow64\SHLWAPI.dll, loaded at 0x76090000, size 350208 bytes
C:\Windows\syswow64\kernel32.dll, loaded at 0x760f0000, size 837632 bytes
C:\Windows\syswow64\WININET.dll, loaded at 0x76200000, size 1126912 bytes
C:\Windows\syswow64\KERNELBASE.dll, loaded at 0x76320000, size 272384 bytes
C:\Windows\syswow64\imagehlp.dll, loaded at 0x76370000, size 155136 bytes
C:\Windows\syswow64\WLDAP32.dll, loaded at 0x763a0000, size 269824 bytes
C:\Windows\syswow64\WINTRUST.dll, loaded at 0x763f0000, size 172032 bytes
C:\Windows\syswow64\SHELL32.dll, loaded at 0x76420000, size 12872192 bytes
C:\Windows\SysWOW64\sechost.dll, loaded at 0x770d0000, size 92160 bytes
C:\Windows\syswow64\WS2_32.dll, loaded at 0x770f0000, size 206848 bytes
C:\Windows\syswow64\PSAPI.DLL, loaded at 0x779c0000, size 6144 bytes
C:\Windows\SysWOW64\ntdll.dll, loaded at 0x779f0000, size 1292096 bytes

Last lua lines:

-- PrintErrorInfo() end --
Allocated sync: 0 (out of 999), Allocated async 0 (out of 500000)

*** Debug::Done()
Time (ms) 4258371693

tamalero · 31-12-2011 02:57 AM

I suppose we wont be able to play until deep into january?

zanzark · 31-12-2011 01:36 PM

I'm not using dual monitor as you.
I'm saying that because I read in steam forum that the problem is caused by that.

Are you using the lastest ATI drivers?

I tried updating here, but still does no run.

zanzark · 02-01-2012 02:02 PM

I mailed kalypso support, and they sent me here.

But it appears to be absolutely no staff in this forum.

svetlio · 03-01-2012 04:38 PM

Yes, during the holidays there is no staff in this forum. Happy new year by the way.

The logs doesn't say much except for the fact that in both cases the crash happened in ATI Tray Tools, which is a third party software, not officially supported by AMD. Remove it from your system (for good) and try again to launch the game.

If the problem persists, could you please verify if there is some additional crash information like a dump file (*.dmp). It is quite usable when searching for a crash reason.

zanzark · 04-01-2012 01:42 PM

(03-01-2012 04:38 PM)svetlio Wrote: Yes, during the holidays there is no staff in this forum. Happy new year by the way.

The logs doesn't say much except for the fact that in both cases the crash happened in ATI Tray Tools, which is a third party software, not officially supported by AMD. Remove it from your system (for good) and try again to launch the game.

If the problem persists, could you please verify if there is some additional crash information like a dump file (*.dmp). It is quite usable when searching for a crash reason.

Thanks for the tip.
I closed ati tray tools and now it runs.

tamalero · 09-01-2012 07:13 PM

Thanks, I will disable ATI TRAY tools and email the creators so they can check the compatibility for future releases.

Threaded Mode \| Linear Mode Just installed, Crashed after clicking on "Play Tropico 4"
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