I bought the Tropico 3 at the Steam store, I downloaded it, started it and then created an account. The second time I tried playing, there was no saved game, and the game would not recognize my password for my account. What is wrong?

Thank you.

Hello? Anyone home?

Please contact support@kalypsomedia.com with details of your account - the username you used to register, the email, and the serial number.

Sounds like a local problem, for some reason your AppData folder got wiped. Does this happen every time you start the game again?

Now that you have mentioned it, game sometimes crashes at start (steam-related issues I believe). The problem I have happened after one of these crashes.