Patrician IV won't open after Windows 10 update
#1
P IV won't open... 

Code:
Nome dell'applicazione che ha generato l'errore: Patrician4_addon.exe, versione: 2.0.4.0, timestamp: 0x4d9aec61
Nome del modulo che ha generato l'errore: atiumdag.dll, versione: 23.20.15002.11, timestamp: 0x5a2874e9
Codice eccezione: 0xc0000005
Offset errore 0x0029c9d6
ID processo che ha generato l'errore: 0x194c
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d39090bb27d9a4
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\Steam\steamapps\common\Patrician IV\Patrician4_addon.exe
Percorso del modulo che ha generato l'errore: C:\WINDOWS\System32\DriverStore\FileRepository\c0321058.inf_amd64_c0aa1a2b512afe19\atiumdag.dll
ID segnalazione: 0ed05ccc-65bf-4c0a-8c26-692a7249bd3f

Uninstalled and reinstalled Pat IV and video driver update. Nothing happens.

Someone help me, please? Thanks
Reply
#2
@Xelaehtgre

First try Compatibility Mode,  I am running in windows 7 COMPATIBILITY  - but make sure you set compatibility on the game "Patrician4_addon.exe" and not on the STEAM shortcut.

Second the failing .DLL atiumdag.dll is the Radeon DirectX Universal Driver so I assume you have a Radeon AMD video card, if not you need to uninstall that driver, sometimes if you upgrade GPUs and don't uninstall the previous drivers then some programs can still try to use the old drivers.

Third this looks like a Windows System error so try running SFC /scannow --> https://support.microsoft.com/en-gb/help...ted-system

Fourth - looks like you took the output from Event viewer but was all, is there more in the details TAB. If so post that too and your DXdiag would help.
Reply
#3
Everything is ok with Radeon driver update to version 18.1.1
Thanks Billy
Reply




Users browsing this thread: 1 Guest(s)