i got the game when it first came out, and thats been forever, is there anyway i can get a serial code sent to me or do i have to purchase a new copy of the game?

did you download it or you bought a physical copy?

got the physical copy

You got the physical copy, so it will be on the back of the manual surely?!?

To be honest I smell a pirate.......

Moltenchocolate: "Arghhhh! Bring me one noggin of rum, now, won't you, matey."

Should always keep the serials in the box. I realise this post may seem unhelpful, but it isn't. I've only lost on serial and a learnt my lesson then, also keep them in the box.

Go out and buy it again, to be fair it is only £15 in some shops now (unless your not from the UK then no idea)

email support department at Kalypso, perhaps they can send the serial number to the email address that it's registered in game to. I say "perhaps" because they may well have a policy against doing so. Other than that, you may just need to buy another copy if you can't retrieve it in some other fasion.

Personally, I keep all my serial numbers inside of a program named Smart CD Catalog in the comments field so that I can easily look up the serial number of any of the hundreds of games that I've bought over the years and it only takes me a couple seconds to find the serial number of any game I've got. Others like to keep their serial numbers in an excell spreadsheet or word document that they can search electronically or print out a hard copy so they never lose them.

(26-05-2010 01:56 PM)City Builder Wrote:  email support department at Kalypso, perhaps they can send the serial number to the email address that it's registered in game to. I say "perhaps" because they may well have a policy against doing so. Other than that, you may just need to buy another copy if you can't retrieve it in some other fasion.

Personally, I keep all my serial numbers inside of a program named Smart CD Catalog in the comments field so that I can easily look up the serial number of any of the hundreds of games that I've bought over the years and it only takes me a couple seconds to find the serial number of any game I've got. Others like to keep their serial numbers in an excell spreadsheet or word document that they can search electronically or print out a hard copy so they never lose them.

To be honest it is far easier to keep the game manual inside the box, and keep the box with your other games. The only way that I think you can possibly lose the manual is if your house is a completely unorganized mess......

Truly to not keep your old game manuals, and serial numbers, boxes in a box, or on a bookshelf ect.., is like shooting yourself in the foot. I personally have games that are 5+ yrs old nicely stored on the shelf, because I know for a fact that I will want to get outta the modern gaming world sometimes. Play an old favorite..or that new game I just started is really buggy w/e the case...

(26-05-2010 01:56 PM)City Builder Wrote:  Personally, I keep all my serial numbers inside of a program named Smart CD Catalog in the comments field so that I can easily look up the serial number of any of the hundreds of games that I've bought over the years and it only takes me a couple seconds to find the serial number of any game I've got. Others like to keep their serial numbers in an excell spreadsheet or word document that they can search electronically or print out a hard copy so they never lose them.

Now, I might not be as high-tech as City Builder, but I have a similar thing..an old (12 yrs or so)Black drawing book became my gamers bible. Hints, strategies, oh and those pesky Serial number, proof of purchase stuff.

(26-05-2010 03:16 PM)BlackXcalibur Wrote:  To be honest it is far easier to keep the game manual inside the box, and keep the box with your other games. The only way that I think you can possibly lose the manual is if your house is a completely unorganized mess......

Imagine trying to keep 300 game boxes. That's a huge amount of space compared to storing the disks in just one box that is meant to hold 500 disks and all of them are in numbered sleeves.

Now when you need to find a certain game you open up the smart cd catalog program and press the first letter of the name of the game and the program quickly takes you to all games that start with that letter.

You then spot the game you want to play and see that it is in sleeve 267, you open the merax storage box, and pull sleeve 267, when the installer prompts you for a serial number you simply look at the serial number that has been stored in the smart cd catalog program and copy and paste it into the game where it's asking for the serial number.

My way is the ultimate organized solution for those with very large collections of games or other disks that people want to keep organized and able to quickly find what they want.

And, theres nothing stopping a person from also keeping the original game boxes if they want to, in a box in the garage. I did that for the first year, then just pulled all the manual and put the manuals in a box in the garage along with a printout of the disk catalog database with serials so that I've got a hard copy if something should go wrong with the database on the computer which I'm thankful to say has never had any problems in the 4 or more years that I've been doing it this way.

For small collections of 10 to about 50 games, it's not too difficult to store those boxes up on a shelf somewhere, but when your collection goes over 300 it's near impossible to make that kind of room to store them where they can be easily accessed and still in their original boxes In my opinion

Granted storing the 300+ disks away in the "merax" box is not as impressive looking as it would be to put up cabinets on the wall and have all the colorful game boxes out on display to show to friends, but it's a solid leader in quickly finding the game disk you need when you want to play the game you want to play with the least amount of effort and bother. I did the whole cabinet on the wall thing, my GF built me 4 free standing cabinets that are about 5'10 tall by about 3 1/2 to 4 feet wide with about 7 shelfs on them to hold all my games (it was a bit overkill but she was thinking towards the future too) and it was impressive looking to say the least to see all that software, but it was not convenient by any means to try to locate any particular game on a whim to play it. Now those cabinets serve to hold our DVD movie collections instead.

^^^ good points about saving valuable game info. I can't say I have 300 games, though I might looking back at the 20+ yrs of gaming. When my wife and I bought our home I made sure it had a detached man shed/ tool shed, to keep all my geekdom outta the house proper. For a short time I actually made 'posters' or wall decor. Flat boxes, say 6x6, and you can make some solid 'posters'. Though this was short lived, and mostly done for art class at the time.

Like said above having the space for boxes is kinda outrageous, BUT having an organized system helps form beating yourself up over lost codes, serial #'s etc. Another thing is money does not grow on trees, so I try to take care of things I purchase.

My copy arrived today and there is a blank white oval like shape where i am assuming the code should be. What do i do in this situation?

(28-05-2010 02:09 AM)mattman Wrote:  My copy arrived today and there is a blank white oval like shape where i am assuming the code should be. What do i do in this situation?

Contact the selling firm and let them know that you want to exchange it for another copy of it , preferably one with the serial number printed where it should be.

If that doesn't work, contact Kalypso tech support and see if they can help you out any.