I have a retail version of Tropico 3 and a digital version (Impulse) of Absolute Power.

When I try to play the game there are small red cubes with the letter "F" inside them.
These cubes are all over the place.
This has to be a bug and needs to be corrected.
Thank you

We can not guarantee cross-compatibility between boxed retail and digitally distributed versions of our games as they are using different kinds of copy protection.

OK
Then I would like a refund for the digital version.
Thank You

You will have to contact your retailer for a refund.

Sorry for the inconvenience.

(28-07-2010 06:46 PM)Timo Wrote:  You will have to contact your retailer for a refund.

Sorry for the inconvenience.

If you purchased an application not published by Stardock and are seeking a refund, we must receive authorization from the publisher of the application in question to provide a full refund. under the application's title. If the publisher authorizes a full refund, please have them give Ticket ID: IKF-252441
Department: Support - Games

According to above Stardock will give me a full refund if they receive authorization from Kalypso.

May I please get the authorization sent to them please.
Thank You

Please send this information to support@kalypsomedia.com, describing your problem and situation. Thanks for your understanding!