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Dungeon crash when I try to launch a game
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Yassum Offline
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Posts: 3
Joined: Apr 2011
Post: #1
Dungeon crash when I try to launch a game
Hello,

I get CTD when I try to start to play; I can start the game, but after the loading I get a CTD without any error message.

I sent my crash log and DxDiag to support 6 weels ago and I received a message on the 21th march they'd look into it. So far there have been 2 patches and the issue isn't yet adressed.
I've been reasonnably patient so far I think, but paying 45 € for 7 hours of play and 4 levels is a bit frustrating as you may imagine.
Especially after seeing the paying DLC...

Anyway, should I link my dxdiag and crash log here or may you give me an estimate on when you'll be able to process my support request ? (I used the same e-mail for my ticket as for my forum registration).

Thanks
01-04-2011 05:59 PM
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Ali_karimi Offline
Realmforge Studios
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Posts: 111
Joined: Feb 2011
Post: #2
RE: Dungeon crash when I try to launch a game
Hi Yassum,
if you send an email someone should work on your problem Wink

Anyways - you can post your log and dxdiag here, maybe we can solve your problem.
05-04-2011 09:04 AM
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Georg Offline
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Posts: 79
Joined: Feb 2011
Post: #3
RE: Dungeon crash when I try to launch a game
Hi Yassum, we checked the database and couldn't find a message from you. Just send your dxdiag and logfile to the support and we will take care of it.
05-04-2011 09:39 AM
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Yassum Offline
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Posts: 3
Joined: Apr 2011
Post: #4
RE: Dungeon crash when I try to launch a game
(05-04-2011 09:39 AM)Georg Wrote:  Hi Yassum, we checked the database and couldn't find a message from you. Just send your dxdiag and logfile to the support and we will take care of it.

Strange because I received an answer from support they'd look into my problem. Anyway I'll it again by e-mail.

Thanks
08-04-2011 04:21 PM
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Yassum Offline
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Posts: 3
Joined: Apr 2011
Post: #5
RE: Dungeon crash when I try to launch a game
Ok after reinstalling the game through steam it worked; thanks for the support.
12-04-2011 08:53 PM
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